Last Updated: Feburary 3, 2026
This Privacy Policy explains how Paws Limited (the \"Company\", \"we\", \"us\", or \"our\") collects, uses, discloses, and protects your personal data when you use our website altaiechoes.com and book our travel services.
1. Information We Collect
We may collect the following types of information:
- Personal Identifiers: Name, email address, phone number, and mailing address.
- Travel & Identity Documents: Passport copies, ID numbers, date of birth, and nationality (for Mongolian visa processing and domestic flight bookings).
- Health & Preferences: Dietary requirements, allergies, and physical health conditions (to ensure safety during expeditions).
- Media Data: Photographs or videos featuring your likeness taken by our photographers during the journey.
- Technical Data: IP address, browser type, cookies, and website usage data.
2. How We Use Your Information
We use your information for the following purposes:
- Booking Fulfillment: To process your bookings, arrange accommodation, transport, and process visas.
- Safety & Health: To assess fitness for specific itineraries and provide medical support in emergencies.
- Marketing: To send itinerary updates, promotional offers, and brand news (you may opt-out at any time).
- Promotional Use: To use photography from journeys on our website, social media, or brochures.
3. Disclosure and Transfer of Data
To fulfill our services, we may need to transfer your data to third parties:
- Local Partners: Our Mongolian operational team (e.g., Altai Echoes LLC) and local guides.
- Government Authorities: The Consulate General of Mongolia or Mongolian Immigration for visa processing.
- Service Providers: Airlines, hotels, insurance companies, and payment processors.
- We commit that we will never sell your personal data to any third party.
4. Data Security and Retention
We implement reasonable technical and organizational measures to protect your data. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
5. Your Rights
Under Hong Kong law, you have the right to:
- Request access to the personal data we hold about you.
- Request correction of any inaccurate data.
- Object to the use of your data for direct marketing.
6. Cookie Policy
Our website uses cookies to enhance user experience and analyze traffic. You can refuse cookies through your browser settings, though this may affect website functionality.
7. Governing Law
This Privacy Policy is governed by the laws of the Hong Kong Special Administrative Region.
8. Contact Us
If you have questions about this policy or wish to exercise your data rights, please contact: Paws Limited (Altai Echoes)
Email: info@altaiechoes.com
